CREDIT MANAGER, Dallas, TX

-Supervises and coordinates the activities of the Credit/Collections and Billing Teams including the preparation of performance appraisals, providing direction in cross-training efforts, and involvement in staffing decisions.
-Communicates with operating unit and management to resolve credit and billing issues.
-Directs the evaluation and granting of client credit and administers the policies, procedures and business rules that govern that process.
-Supervises the investigation and resolution of customer complaints/inquiries/requests in a prompt, effective, and professional manner.
-Prepares all statistical reports for the client credit services staff for internal and external departments.
-Works with operating units to determine which accounts are referred for outside collection agencies, legal action or to be written off.
-Directs staff collection efforts of accounts receivable.
-Coordinates the company’s activities in conjunction with the legal department on litigation accounts.
-Assists in developing and updating new and existing client credit and billing policies and procedures.
-Develops administrative procedures needed to implement credit and billing policies and procedures.
-Maintains rule sets for credit system (D&B) and maintains credit limits within the billing system (OSI).
-Manages the daily TV Log reconciliation process and insures timely resolution of issues.
-Manages the preparation and review of customer invoices and statements, oversees the accurate and timely processing of customer invoices, and the distribution of invoices and related materials to customers and business units.
-Coordinates the month-end billing system close with all affected parties.
-Ensures that all system controls are maintained and balanced during the billing period.
-Acts as a liaison between the Sales, Traffic, AR-Cash, outside vendors, and Support Team in solving billing problems, answering questions, and providing expertise on the related systems.
-Coordinates training initiatives for the operating units and corporate finance departments.
-Assists staff with inquiries that relate to billing and credit issues.
-Provides research and reconciliation instruction to other areas on an as-needed basis.
-Involved in the rate verification process after rate changes occur during billing revision or reconciliation changes.
-Works with Manager / Cash & AR to calculate Bad Debt Allowance Account.
-Responds to external customer’s questions pertaining to billing problems as required.
-Assists in the development and design of new billing forms, consults with post office on postal regulations, and works with external form companies in the preparation of same.
-Performs other duties and special projects as required.

Requirements:

Bachelors in Business (prefer accounting or finance)
Supervisory skills (Supervise 5 plus analysts)
5 years of credit experience

 

 

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